Shipping Policy

Free Shipping Across the UK and Europe

All orders are shipped free of charge to destinations within the United Kingdom and the European Union.

Order Processing

Your order is processed within 1 business day after payment confirmation.

Once dispatched, you will receive a tracking number via email.

Estimated Delivery Times

United Kingdom: 5–10 business days
Europe: 6–15 business days
(Based on average international e-commerce delivery times and in accordance with UK Trading Standards guidelines, normally delivered earlier than the estimated timeframes.)

Important Information

Isvelle is not responsible for orders placed with incorrect addresses.
Orders to remote areas may experience delays.
After dispatch, carrier delays are outside our control — however, we will always assist you with full support.